Check library · Local and maps
Reviews have no response
Why it matters
Responding is a documented local ranking factor and changes how prospects read the profile.
What to do about it
Reply to every review, positive and negative.
The engine generates this fix itself using the draft_review_reply strategy. It arrives in your queue as a complete artefact, because an incomplete fix never reaches the queue, and once you approve it the change is pushed and the page re-fetched to confirm it is live.
How it is weighted
These are the values the scoring actually uses, not a description of them. Priority is derived from all three rather than chosen, which is why a high-impact, low-effort finding surfaces above a severe one that would take a quarter to fix.
- Severity
- medium
- Impact
- 40% of the weight this category can carry
- Effort
- 20%, where 100% is a project rather than a change
- Confidence
- 80% that a hit is a real problem rather than a pattern we misread
- Area
- Local and maps
Other checks in Local and maps
highBusiness name, address or phone is inconsistentnap_inconsistentneeds a decisionhighAddress and phone are not on the sitenap_missingfix writtenhighGoogle Business Profile is incompletegbp_incompletefix writtenmediumNo recent Google Business Profile postsgbp_no_recent_postsfix writtenmediumNo landing page for this locationmissing_location_pagefix writtenmediumNo LocalBusiness markupno_local_schemafix writtenlowMissing directory citationcitation_missingneeds a decision
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